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Your flexi IT dept

You need IT help, and you need it now. No problem. We do one-off jobs or on-going help. We also do holiday and sickness cover.

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Priceless IT support

Remote and on-site assistance, as little or as often as you want

One-off fix, one-off fee

No matter how large or small the IT problem If you want school IT problems solved at a moment’s notice, get in touch. You don’t have to be an existing client; you don’t even have to sign a contract – all you have to do is call when you need us.

We’ll charge a simple, competitive one-off fee for the time you’ve used and any materials consumed. That’s it. It’s the ideal way to complement your school’s in-house IT team.

All available under Pay As You Go:

  • Server crash
  • Virus attack

Temporary IT cover

For permanent peace-of-mind

Built around your school schedule

IT problems don’t go away when your in-house IT expert does. That’s why we offer reliable, competitive cover to keep all things digital running seamlessly in your school during short-term periods of absence.

We’ll be ready to help at a moment’s notice if you’re suddenly without IT support, or we can cover regular holidays or parental leave: for a few weeks or a few days. It’ll help take the pressure off your internal IT staff – which might be a great help to your team, especially if that team is made up of one person.

The perfect IT support package

Created for you, by you

Your school is not like its neighbours. And neither are its IT systems. Which means, individual schools need individual tech support to function healthy. With that in mind, we can create an IT support package that perfectly fits your school's IT systems and equipment.

For instance, if you want monthly telephone and email support from our help desk experts, that's fine. Alternatively, if you want one of our engineers on-site weekly to nurture and develop your in-house IT team, it's not a problem.

Not sure what IT support you need?

That’s fine. We’ll come and see you, assess your IT infrastructure and then help you decide on the right level of support for your school and your budget.

We also have three service packages available – Silver, Gold, and Platinum – all of which come with unlimited telephone support and give you priority service. Again, a simple chat with one of our Account Directors will help you decide what’s best for you.

How we can support your school

  • Instant assistance – no need to book an appointment
  • Regular support – weekly, fortnightly, or monthly
  • Proactive monitoring – to spot problems before you see them and fix them remotely
  • Telephone and email support
  • Dial-in assistance
  • Out of hours help
  • Remote or onsite investigation, repair and maintenance
  • Remote or onsite audits, inventories and updates
  • Remote or onsite trouble-shooting
  • Onsite installations
  • Onsite call outs
  • Anti-virus software installations and upgrades

Who we work with to bring you the best

DBS Checked
60 years
Over 60 years’ experience
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